PRIVACY & SECURITY

At Alicia Van Fleteren, we take your privacy very seriously.

Our Privacy Policy describes the types of information we collect from you when you visit or order products from our site and explains what we do with that information.
 

Information Collection and Use

We collect customer information in an effort to improve your shopping experience, improve the content of our web pages and to communicate with you about updates to our web site, new products, and promotions.

If you purchase a product from us, we request certain personally identifiable information from you when you place your order. You must provide contact information (including, but not limited to, name, telephone number, email, and shipping address) and financial information (including, but not limited to, credit card number, expiration date, etc.). We use this information for billing purposes and to fill your order(s). If we have trouble processing an order, we will use this information to contact you.

We retain information provided by our visitors, such as registration information, transaction information and contact information. We do not store credit card numbers. On request with verification, we will give the visitor a reminder with unique identifier information, such as a password.

E-Mail Addresses

When you give us your e-mail address or send us e-mail correspondence, we retain your e-mail address. We do not rent or sell our e-mail lists to third parties for any reason. We use e-mail addresses to communicate with you regarding your order and other matters regarding transactions between us or your customer relationship with us. We may also use your e-mail address to share information about products, special promotions, or events. You may opt-out of receiving such promotional messages from us at any time. If we send you a promotional e-mail, you will be given the opportunity to decline receiving similar e-mails in the future.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We may link the information we store in cookies to your personal information in order to provide a faster and more pleasant online shopping experience. We collect click-stream data and http cookies. Collecting cookies also allows us to maintain information about the contents of your shopping bag, process your purchase with our shipping partner, for web site and system administration, and for research to better understand what portions of our site best serve you.

Children

This Site is designed for and intended for use by adults. If you are under 18, you may use this Site only with involvement of a parent or guardian. If you are a parent or legal guardian, you must monitor and supervise the use of this Site by children, minors and others under your care. You agree to be responsible for their use of this website.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using 128-bit secure socket layer technology (SSL) that safely encrypts your private information when placing an order.

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at http://aliciavf.com/contact.html.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, so that you are aware of what information we collect and how we use it. We reserve the right to modify this privacy statement at any time, so please review it frequently.